RETURN & EXCHANGE POLICY
Welcome to the KASAYAKA Return Runway!
Strut with confidence knowing that at KASAYAKA, we’ve got your back when it comes to returns and exchanges. Our policy is all about making sure you feel fabulous in every purchase. Let’s dive into the details!
KASAYAKA Promise
We offer hassle-free returns and exchanges because your satisfaction is our priority. Your fashion happiness is our guarantee!
KASAYAKA Understands
We get it – sometimes you change your mind. That’s why we offer a flexible window for returns and exchanges. Simply send your item back to us within 7 days of receiving your order, and we’ll take care of the rest. Easy-peasy, right?
Return Ready: Your Step-by-Step Guide
Ready to make a return or exchange? Here’s your style playbook:
Step 1: Reach out to our customer support team and let them know you’re ready to return or exchange your item.
Step 2: Pack up your item in its original packaging, making sure it’s in its original condition with all tags attached and unworn.
Step 3: Send your return or exchange package back to us with brand tag and original packing.
Step 4:Once we receive our package back after our Quality Checks we will refund your money back with in 3 working days.